RETURNS

You have the right to return your order for any reason from the date you receive your order up to 14 days after receipt date. If the items have been charged, you will receive a refund once the package is received in our warehouse, including the standard delivery charge. If you choose to keep certain items and only return part of your order, the shipping costs will not be refunded. If you would like to return your order, please use (this form) and send the item (s) back to us. Please also note that ZIKZ10 is not responsible for any shipping costs or lost packages when the order is not shipped with the aforementioned pre-printed label. ZIKZ10 guarantees a refund for all returned items, provided that all items are returned in the same condition they were in upon receipt. This means that the items must not be damaged, soiled, washed, altered or worn (you can try the item indoors) and that any labels or tags are intact. All our packages include a pre-printed return form that you can use if you decide to return items. In certain countries and / or markets, we reserve the right to charge a return fee when refunding the order. These charges are intended to cover the freight charges for the return shipment. To make sure we offer free returns in your country, go to our Contact Us page and ask the question. We will try to use the same method used to make the payment as soon as possible and no later than 14 days (or, if the items have not yet been paid for, the return of the items to your account balance). days from receipt of your returned goods at our warehouse. If the item you received is defective, you must notify ZIKZ10 immediately and return the item in the same way as stated above. ZIKZ10 will provide a full refund, including the cost of delivery and return, for products considered defective. The provisions set forth herein do not limit applicable legal rights in the event of an error in connection with products or services displayed through ZIKZ10.nl (including typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers and availability) ZIKZ10 reserves the right to cancel any order before it is delivered to you.